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Terms of Purchase

Upon placing your order, you will be required to agree to the following terms:

1. I understand that custom engraved orders cannot be returned unless there is a defect with the order. In the case of a defect, please contact custserv@ericasaradesigns.com within 3 business days. For more information about Returns, please visit our Shipping & Returns page.

2. I understand that engraved orders can take up to 2 weeks to ship, unless rush shipping is purchased

3. I understand that custom made rings can take 2-3 weeks to ship and that rush shipping is not available for these items

4. I understand that shipping methods do not include processing and production time as details above

5. I understand that if I've purchased rush shipping, engraved orders will ship within 2 business days. This DOES NOT impact the # of shipping days

6. Regarding International shipping, I understand that ESD has no control over delivery once the package is given to the postal service. USPS Registered Mail International includes full insurance coverage. All shipments are required to be insured for the full amount. No exceptions. I will be required to sign for the package. Import duties, taxes & custom fees are not included in the shipping charges and are the sole responsibility of the buyer. These charges are normally collected by the shipping company. I am aware that if a shipment from ESD is refused, I am responsible for the original shipping charges and any incurred import fees or taxes. This amount will be deducted from my merchandise refund